Sanarise Teknoloji Endüstriyel İmalat San. ve Tic. Ltd. Şti.
Last Updated: March 27, 2025
1. Introduction
At Sanarise Teknoloji, we are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, process, store, and protect your personal information in compliance with the Turkish Law on the Protection of Personal Data No. 6698 (KVKK) and other applicable regulations. By using our services or website (sanarise.com.tr), you acknowledge the practices described herein.
2. Data Controller Information
We, Sanarise Teknoloji Endüstriyel İmalat San. ve Tic. Ltd. Şti., act as the Data Controller responsible for your personal data. Our contact details are:
- Address: CEVIZLI MAH. TUGAY YOLU CAD. OFISIM ISTANBUL NO: 20 B IÇ KAPI NO: 28 MALTEPE/ ISTANBUL
- Tax Number: 7430786233
- Phone: +90 216 474 4000
- Email: [email protected]
3. Scope of Personal Data Collected
We may collect the following types of personal data depending on your interaction with us:
- Identity Information: Name, surname.
- Contact Information: Email address, phone number.
- Professional Information: Company name, job title.
- Technical Data: IP address, browser type, usage data (via cookies or analytics tools).
- Service-Related Data: Information provided during demo bookings, support requests, or Odoo implementation processes.
This data is collected when you visit our website, request a demo, engage our ERP services (e.g., Odoo implementation, customization, training), or contact us directly.
4. Purpose of Data Processing
We process your personal data for the following purposes, in line with KVKK Article 5:
- To provide Odoo ERP implementation, customization, training, data migration, and technical support services (necessary for the performance of a contract).
- To respond to your inquiries and offer customer support (based on our legitimate interests).
- To inform you about updates, promotions, or events related to our services (with your explicit consent).
- To comply with legal obligations, such as tax or regulatory requirements.
5. Data Processing Methods
Your personal data is processed through automated systems (e.g., Odoo platform, website analytics) and, where necessary, manual methods. We ensure that processing is limited to the purposes outlined above.
6. Data Sharing and Transfers
We may share your personal data with:
- Business Partners: Such as Odoo S.A. (Belgium) for software functionality and support.
- Service Providers: Third-party vendors assisting with hosting, analytics, or customer support.
- Public Authorities: When required by law or to fulfill legal obligations.
For international data transfers (e.g., to Odoo S.A.), we comply with KVKK Article 9 by obtaining your explicit consent or ensuring adequate protection measures are in place (e.g., standard contractual clauses). We prioritize keeping your data within Türkiye whenever possible.
7. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes outlined above or as required by Turkish law (e.g., tax retention periods). Once the retention period expires, your data is securely deleted, destroyed, or anonymized in accordance with KVKK guidelines.
8. Your Rights Under KVKK
As a data subject, you have the following rights under KVKK Article 11:
- To learn whether your personal data is being processed.
- To request information about the processing of your data.
- To access your personal data and request corrections if it is inaccurate or incomplete.
- To request the deletion or destruction of your data (subject to legal exceptions).
- To object to processing that may harm you or is based solely on automated means.
- To demand compensation for damages caused by unlawful processing.
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days, free of charge, unless additional costs are justified under KVKK.
9. Security Measures
We implement robust technical and organizational measures to protect your personal data, including:
- Encryption of sensitive data during transmission and storage.
- Access controls to limit data access to authorized personnel only.
- Regular security audits and updates to our systems.
Despite these efforts, no system is entirely immune to risks. We strive to minimize threats and notify you promptly in case of a data breach, as required by KVKK.
10. Cookies
Our website uses cookies to enhance user experience, analyze site performance, and deliver personalized content. We request your explicit consent for non-essential cookies (e.g., marketing or analytics). You can manage your preferences via our Cookie Settings or review our separate Cookie Policy for more details.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted on our website (sanarise.com.tr/policy) with the revised date. We encourage you to review this policy periodically.